Sanko North America Service
Field
Service
Preventative Maintenance
Spares
& Parts
Machine
Upgrades
Customer
Support
Consulting & Integration Services
Sanko North America Service
Known not only for their speed, quality, efficiency, and durability, Sanko Packaging Machines also benefit from an outstanding service network. The Sanko North America sales and service network stands behind every Sanko packaging machine, regardless of origin. As the North American exclusive agent For Sanko Packaging Machinery of Japan, Sanko North America acts as an extension of the Sanko organization, providing sales, service and support for the entire Sanko Packaging Machinery family of products.
Our US-based Sanko service team and spares depot provide engineering, integration, PM, on-demand, and emergency service to any location in the US and Canada. Combined with legendary Sanko reliability, our Sanko North America service network ensures your uptime, dependability, and performance.
Field Service
Renowned for their rugged durability, even Sanko packaging machines occasionally need service. The Sanko, North America field service organization, is a US-based operation with factory-trained technicians and engineers. Dedicated exclusively to Sanko machines, or field service force can handle almost any situation on-site and can be dispatched on a scheduled or emergency basis. Backed by a dedicated engineering team and a US-based spares depot, the Sanko field service organization ensures that your machines are there when you need them, minimizing downtime and maximizing production.
Preventative Maintenance
A little TLC can go a long way. An effective preventative maintenance program enhances Sanko packaging machines’ legendary quality and efficiency. Sanko North America provides preventive maintenance programs on all the equipment we place, including non-Sanko equipment, as part of the system integration. Our factory-trained US-based service team provides PM services for Sanko machines across North America.
Spares and Parts
Sanko North America is the exclusive North American spares and parts depot for all Sanko machinery and equipment. A domestic spares depot can save vital hours, precious uptime, and considerable cost, in the event that parts are needed. With parts dispatched overnight or accompanied by a Sanko North American technician, your downtime is minimized.
Machine Upgrades
Projects and products are seldom static. Sanko machines are designed to be continually expanded and upgraded as your need evolve. Our factory-trained technicians and engineers can perform field upgrades on most Sanko machines. We can also ship your machine to our New Jersey headquarters for more extensive and complex upgrades. Contact our Sanko North American Service organization for more information.
Customer Support
Sanko North American customer support is staffed by our New Jersey-based technicians and customer support representatives. Factory-trained and with full access to Sanko Packaging documentation, procedures, best practices, service bulletins, and other vital information. This single point of service ensures trouble-free operation and rapid response to any questions, comments, or concerns regarding your Sanko machine. Contact customer support here.
Consulting and Integration Services
Sanko North America is a full-service integrator of Sanko packaging machinery. Working with a wide range of ancillary equipment vendors, we can create turnkey packaging systems, going from raw product to finished cases, all with one point of contact.
Already have an integrator selected? Sanko North America service will also work with your selected integrator, providing the necessary expertise to integrate Sanko packaging machines into your system. Sanko Packaging Machinery, combined with the Sanko North America service network, creates a packaging solution unmatched in the single-serve packaging marketplace. Contact our sales team for more information on consulting and integration services.